Recent News

Credit Card Payment System Restored - 06/03/2026

June 03, 2026

We are pleased to inform our customers that our credit card payment system has been restored and is now operating normally.

We appreciate your patience and understanding while our payment service...

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Notice: Credit Card Payment System Temporarily Unavailable - 06/02/2026

June 02, 2026

Our credit card payment system remains unavailable due to an ongoing issue with our payment service provider.

We have been in contact with the provider, and they have advised that their developers...

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Public Notice - 2025 Consumer Confidence Report Available

May 26, 2026

The 2025 Consumer Confidence Report (CCR), prepared in accordance with the Arkansas Department of Health requirements, is now available for viewing.

Customers may access the report online at: BCWA5...

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Office Closed Memorial Day

May 20, 2026

Please note that our office will be closed on Monday, May 25, in observance of Memorial Day. We will resume normal business hours on Tuesday, May 26. We honor and remember those who have served and...

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Important Notice About Your Drinking Water

March 30, 2026

Important Notice About Your Drinking Water

Our water system recently received a notice from the Arkansas Department of Health regarding levels of total trihalomethanes (TTHMs), which are...

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Winter Weather Watch

January 20, 2026

Notice to all Water Customers:

Forecasts indicate the potential for an extended period of winter weather with temperatures well below freezing. Prolonged freezing conditions significantly increase...

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Hard Freeze Warning - Protect Your Water Lines

January 14, 2026

Attention all Water Customers:

A hard freeze is expected from Saturday, January 17th through Monday, January 19th, with temperatures dropping into the mid-teens to low twenties.

To help prevent...

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Office will be Closed for New Years Day

December 31, 2025

Our office will be closed on Thursday, January 1st for the New Years Holiday.  We will resume normal business hours on Friday, January 2nd.

We wish you and your loved ones a happy holiday season and...

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Office Closed December 25th and 26th for Christmas

December 22, 2025

We wish everyone a warm, safe and joyful holiday surrounded by family and friends! We will resume normal business hours on Monday, December 29th. If you have a water emergency during this time,...

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Our office will be closed for Thanksgiving

November 24, 2025

We hope you enjoy a safe, happy holiday filled with good food, good company, and plenty of rest!  Our office will reopen on Friday, November 28th. Happy Thanksgiving to all!

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Office closed for Labor Day

August 27, 2025

Notice to all customers, our office will be closed on Monday, September 1st for the Labor Day holiday.  If you have a water emergency during this time, please call our after hours emergency...

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Water Payments Due July 24, 2025

July 14, 2025

Just a friendly reminder that if you have not sent in payment yet this month, the due date is quickly approaching.  f you haven’t already mailed a payment, please consider paying online at...

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Water Rate Increase to Begin in June

May 16, 2025

Notice to call Customers.

There will be a 3.5% water rate increase beginning June 1, 2025.  This increase is a result of a recent rate study performed as required by Act 605 of 2021 by the...

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2024 Water Quality Report is Now Available

April 30, 2025

The 2024 Water Quality Report for BCWA5 Customers can now be viewed on our website bcwa5.com or at: 2024 Water Quality Report.

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Water Bill Payments Due Thursday, April 24th

April 18, 2025

Just a friendly reminder that if you have not sent in payment yet this month, the due date is quickly approaching.  If you haven’t already mailed a payment, please consider paying online...

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